What Are ePOS Systems and How Do They Work

Running a business with ancient systems for transactions can become a daunting task. Modern business owners and managers have to keep updating the financial tools and operations to save money, optimise productivity, enhance sales, and increase profit rates. 

When it comes to modern transaction frameworks, EPOS systems come into play.

What is an EPOS System?

The acronym EPOS denotes Electronic Point of Sale. It’s a computerised system, also known as a till point, where shoppers can make orders or pay for the goods and services they purchase.

If you have been to a restaurant, a retail store, a shop, or a supermarket, you would have interacted with an EPOS system.

EPOS systems have various uses, including: 

  • Improving business performance
  • Storing information
  • Printing receipts
  • Integrating with other business applications for efficiency
  • Allowing instant retrieval of information when necessary
  • Monitoring demand trends
  • Enable card swipe machine transactions and many more

How do EPOS Systems Work

EPOS systems consist of computer hardware, software, and peripherals best suited for the business. Examples of the most common features of an EPOS system include: 

  • Customer displays
  • Weighing scales
  • Keyboard
  • Chip and pin
  • Printers 
  • Cash draws

The system allows data entry through multiple devices such as barcode scanners, touchscreen, and computer keyboards.

EPOS systems give merchants so much flexibility in choosing the ideal peripherals for their business.

For instance, if you are operating in a high-demand setting like a supermarket, you can configure your EPOS system to work hand in hand with barcode scanners to guarantee price accuracy and speedy transactions.

Apart from that, EPOS systems are highly adaptable to suit various work settings to ensure that it is unique and well-placed to match a particular business.

Most Important Considerations of an EPOS System

When setting up an EPOS system, many factors come into play, but these are the most important ones.

1. The Back Office

Nowadays, businesses are data-driven. Without adequate information, you don’t stand a chance to succeed. That’s why a back office is crucial to your business. Modern EPOS systems provide instant access to valuable data and statistics such as

  • Employee performance
  • Sales
  • Stock levels, etc.

This information is available to you wherever and whenever you need it, and it doesn’t matter whether you are using a physical system or a cloud-based one.

2. Security

Safety and security are crucial to all businesses. A secure EPOS system minimises theft, and more importantly, it keeps your business and customer information private and confidential.

As for a big brand, using a swipe machine allows you to manage permissions and maintain high accountability standards.

3. Customers

For any consumer-driven business, customers are the top priority. EPOS systems help enhance the customer experience by: 

  • Making transactions as fast and easy as possible
  • Providing their favourite payment options and services, including HDFC DC EMI check
  • Engaging with them and storing their information in the database for continuous improvements

4. Employees

An EPOS system that’s easy to use allows you to monitor your employees’ activities like: 

  • Tasks and projects they are working on
  • Their sales
  • Their clock-in and clock-out times, etc.

The system ensures accountability, fair remuneration and enhances motivation. It also helps you identify your strengths and weaknesses to strengthen the decision-making process.


Implementing an EPOS system to your business can you help you ensure: 

  • Faster transactions
  • Improved data integrity
  • Accurate pricing
  • Reporting
  • Effective time management
  • Regular updates and the list is endless