The medical biller’s role is to ensure that the provider receives proper payment for their services. Errors, both human and electronic, are unavoidable in achieving this goal. The health and financial aspects of the physician billing procedure are vitally important. It’s crucial to get rid of as many mistakes as possible. We’ll go over some of the most common physician billing errors in this short course.
There are various other problems to watch out for as a physician billing center. Although some of them are out of the biller’s control, they are nonetheless important to be aware of.
Under coding occurs when a physician intentionally omits a procedure code from a superbill or codes for a less serious or extensive procedure than the patient received. Under coding may be done to avoid audits for certain operations or to save money for the patient.
When a practice enters codes for services that a patient did not receive or procedures that the practitioner did not perform, this is known as upcoding. Upcoding is commonly used to improve the amount of money a payer receives. This is a deceptive method akin to undercoding that should be identified and reported as soon as possible.
- Incomplete documentation
In physician billing, incorrect paperwork can sabotage the claims process. If a provider provides erroneous, illegible, or insufficient documentation of a treatment or patient visit, it is difficult to file an acceptable or complete claim. If the biller notices sloppy paperwork, he or she should contact the provider and request more information.
- The Denied Claim has no EOB.
In some cases, the payer may neglect to include the Explanation of Benefits (EOB) with a denied claim. It’s difficult to pinpoint the error on a denied claim in these situations, which adds to the (already lengthy) appeals process.
How Can Physician Billing Errors Be Corrected?
It’s always preferable to be proactive when it comes to medical expenditures. Here are a few things you can take to avoid having to deal with medical billing issues.
- Stay up to date
Billers must keep up with the latest physician billing and coding trends. As new codes are implemented and previous models are phased out, coding, in particular, will evolve. It’s vital to stay on top of new medical coding guidelines regularly. Learn about new billing codes and how they affect physicians.
- Exercise Caution
Always double-check your data before putting up a claim. Simple clerical errors, such as missing figures or misspell names, might mean the difference between a claim being approved or refused, so thoroughly review each claim before submitting it.
- Share information
Excellent cooperation inside the provider’s office is one part of reducing physician billing errors. Make sure you communicate with other employees in the provider’s office, including the physician, on a regular and effective basis, and don’t be afraid to ask questions about potential claim issues.
- Be Consistent
You can contact a person assigned to that claim after submitting a claim to a payer. They can alert you to any errors in physician billing that they’ve detected earlier. So you can begin working on a new, error-free claim.
Hence to conclude, you must first recognize the problem before you can solve it. Knowing the most prevalent physician billing center errors will enable you to take preventative measures to ensure that these problems do not arise in your practice. You and your team might create an action plan to avoid some of these common blunders and keep your office functioning smoothly and efficiently.